Latest job vacancies in Nigeria, September 19, 2022

Candidates must not be older than 28 years.

Good research skill

Comfortable with numbers. Click to apply.

Network Specialist at VDT Communications

VDT Communication Limited

Job Description / Responsibility

Proactively scopes the technical solutions required to address network issues, assesses network needs, and recommends solutions that optimize value for the VDT Network.

Investigates, test and recommend a variety of new equipment.

Ensure all clients requirements are met

Provide a robust network to deliver VDT products and services.

Support IP Engineers for proper IP planning.

Interface ISP for integration and troubleshooting

Monitor and manage the technical IP network environments

review the design of network diagrams to meet customers’ needs

Provide Level 2 network support to FSE, service management and existing customers.

In conjunction with the network team, develop and conduct transition briefings. Click to apply.

Information Technology Risk Manager at Eko Electricity Distribution Plc (EKEDC)

Eko Electricity Distribution

Job Description / Responsibility

Assisting in finding practical and cost-effective solutions to identified or revealed security and risk issues

Building and maintaining strong and positive working relationships and effective means of communication with other risk associates, including Enterprise Risk Management, Operational Risk Management, and so on

Providing direction and guidance in the development, implementation, and communication of risk-related policies and standards

Undertaking risk reviews of the IT control framework

Completing implementation activities ranging from various technical programs

Build and maintain an external network with other senior IT risk professionals, as well as applicable risk forums/bodies

Working in relation and conformity with internal and external auditors

Evaluating alternative means of reducing the firm’s exposure to catastrophic loss

Providing technical guidance to employees, colleagues, and/or customers

Providing aggregated risk supervision for various high-impact areas of IT services for core components of IT risk measurement and reporting activities

Actively engaging in end-to-end risk remediation planning, resolution, and monitoring activities. Click to apply.

Entry Level Quality Assurance Analyst at Gokada Nigeria

Gokada Incorporated

Job Description / Responsibility

We are looking to hire a Quality Assurance Analyst whose job revolves around doing internal conversation reviews and giving feedback to support agents to improve their performance and not just labeling conversations good or bad, as a minor QA might suggest. It also strives to build a Standard Operating Manual, solve customer problems, improve customer service, and maintain company integrity and profitability.

The goal is to maintain a high and consistent level of support quality across the team. It is the responsibility of the Quality assurance team that, regardless of the agent approach or the support channel used, customers always get similarly excellent treatment.

You are responsible for managing the process used by the escalation team which is relating to products or services, handling problem tickets, and providing feedback to upper management regarding customer issues.

Responsibilities:-

Provides technical support to the Customer Experience Contact Center quality assurance program, which is designed to ensure an optimal, client-centric approach to customers.

Analyzes/audits calls, emails, and chat touchpoints to identify areas of service delivery that do not meet pre-established performance standards within the Experience Unit

Uses customer service expertise to assess existing practices and procedures for process improvement opportunities within the customer experience unit

Uses Call Center tools to gather data and analyze trends or patterns affecting quality; highlights key successes and shares best practices with call center staff to ensure continued success in the quality of service. Click to apply.

Supply Chain Professional at Siemens Energy

Siemens Nigeria

Job Description / Responsibility

A Snapshot of Your Day:

Analyzes and develop the elements of Procurement and/or Logistics processes, in order to achieve and implement highly efficient Procurement/Logistics standards within (an) assigned organization unit(s).

How You’ll Make an Impact:

Close working relationship between the Sales and Commercial Teams for processing of Purchase Orders.

Creation of purchase requisition (PR) and Inter-company Purchase orders in SAP.

Liaises with Product Competence Centers (PCCs) for expediting and order management.

Ensures Sales Force data quality and required uploads are up to date.

Management of internal and external Customers expectations and feedback

Resolution of issues arising from Customer Purchase orders with necessary parties.

Ensures accurate documentation is received from PCC for goods importation into Nigeria.

Liaises with Delivery Supervisor for tracking and delivery of goods to assigned Customers.

Analyses and supports the Commercial team for revenue generation through accurate monthly forecasting of orders. Click to apply.

Source:  AllNews