FCMB customer cries out as over N7m disappears from his account

The advent of technology that seems to have reshaped the nation’s banking sector in the quest to meet up with its peers all over the world has created issues and has always made it easy for money belonging to customers disappears from their accounts.

In the past all the banks had to do was to lock up the funds in highly secured vaults. It was always a tough job for the bank robber to reach them, secured by all manner of metallic barriers and human guards.

That’s why they would often target the bank tellers or hope to march the branch manager to lead them to the vault. Even here banks often had measures to make it a most onerous task.

All that has changed in the digital era as criminals can breach the computer systems of financial institutions to reach the digital equivalents of the good, old vaults, and move large sums of money that would’ve made the bank robbers of old quite envious.

A customer of First City Monument Bank (FCMB) who has an account with the bank at the Aba Road by GRA branch of the bank in Port Harcourt, Rivers State Port Harcourt is asking the bank to refund his N7 million which was taken from his account digitally within three days.

The customer of the bank, who preferred to be called George Braide to maintain some confidentiality due to an ongoing police investigation, said what he first noticed on a Saturday early July 2022 was that his MTN phone line was no longer working and he went to an MTN service centre to log a complaint.